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Businiess name:
Auto Banc On Nicholasville
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Review by:
citysearch c.
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Review content:
Lets just say I went to cosign for a car and turned out to be the owner!!! I had a warranty and was told when I Took the car in for repairs after only having it for two months that I had no warranty.(My mistake I should have paid more attention to what I was signing) I took the car in to be repaired on wednesday and was told before I even got back home that it would be ready in two hours. Please tell me why they didn't start work on the car until that Fri. Not to mention when we picked the car up and paid for the repairs (which we shouldn't have had to pay for anyway) that as we were on our way back home the wheel felt like it was going to fall off. I'm no genius but if you take a car in to be worked on and it comes back to you in worse condition than when you left it; even if they offer to fix it shouldn't you be entitled to your money back???? I mean and honest buisness should have no quams with that. Well needless to say since they screwed my car up they offered to put me in a loaner since they couldn't fix my car until that Monday. The owener himself told me he would get this all straightened out and give me a call frist thing monday morning!!! At least he was trying right? WRONG!!! He just was saying whatever he could to get me off his lot. Told me he would give me my money back on Monday. Ishouldn't have believed him!!!!!!!!!!!!!!\r
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Anyway I get a call Monday afternoon from some sales person telling me my car is ready. When I can't even pick the damn thing up cause the other pseron who was going with me had already gone to work.I then ask to speak to someone about getting my 200 dollars back and was told that they spent my money to buy more parts for the car to fix what they had screwed up!!!!! Then I was mad and went off!!! Threatened them with a lawyer and told them i would be there the following day to pick up my car then hung up. (that is the jist of the conversation anyway)\r
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One would think that would be then end of the story, but I couldn't be that lucky. When we go to pick up the car we are told that we are not allowed to pick it up until we talk to Summer and Ron. Now let me tell you a little something that really made me mad but I decided that I wanted my car no matter what it took. I was so tired of arguing at that point it wasn't funny. So I went to talk to them only to be yelled at to apologize. They told me that I needed to apologize to them to get my car back or they would put a mechanice lein on the car!!!!!!!!!!!! \r
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BOY oh BOY if I knew then What I know now I probably could have had the police involved. I had a recipt staing that I piad in full for my srevices and a mechanics lein can only go into effect if you refuse to pay for the services rendered. Look it up and find out for yourselves. I was lied to and hoodwinked from beginning to end and Summer probably still thinks I am stupid enough to finance a warrenty through them!!! MY Goodness.I don't think that I have ever been treated so badly in all my life. Yet she still have the gaul to tell me that she doesn't want me to think they do dirty business. WHAT A LOAD OF Nonsense!!!!!!!!!!!!!\r
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Well after having the car for just over two months and enjoying it what little time we could we traded that hunker in the day we picked it up from the shop!!!! I wanted to own nothing that had anything to do with them and am very happy with my decision and Loving my almost new 2007 Versa from Enterprise.
Cons: everything
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