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Businiess name:
Savvi Formalwear
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Review by:
citysearch c.
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Review content:
I normally do not write bad reviews because I understand that mistakes can be made, but my experience at Savvi Formalwear was terrible. I had an appointment to try on wedding dresses and it took an hour and a half to get service! I arrived 10 minutes early and filled out the needed information about my wedding and the dress I wanted, but this was pointless because they didn't read any of the information. Once I got service, an hour and a half later, they took me into a tiny dressing room instead of their main wedding room (Don't go here if you want a great wedding dress experience). Luckily, I found the perfect wedding dress! We were all crying and were happy as could be until they told me that even on rush order they could not get the dress (in four months). They could of prevented this by looking at the information, that I had filled out 2 hours before hand and finding the date that I needed the dress. They would not even work with me to sell me the sample. I called around and the first place I called was willing to sell me the sample. Savvi Formalwear was nice enough to find out if a sample size could be altered from a size 12 to 6. Because they took the time to find this out we went ahead and ordered our bridesmaid gowns here. All of my bridesmaids were measured and they were all told that they were 3 different sizes and they were then asked to pick a size without any professional advice. I found this to be very strange. They did the same thing with me initially, when I found my wedding dress. The person who is measuring you should give you professional advice on what size you are. They shouldn't tell you that, ""your bust is a 4, your waist is a 6 and your hips are an 8, what size do you want?"" They wouldn't even give any advice when asked! Once our bridal gowns arrived, I had my maid of honor pick everyone's dress up. As we were checking the dresses over we noticed a black marker mark on the left breast of the dress. We called them and they wouldn't do anything about it because the dress had already left their facility!!! We took the dress to the dry cleaners but they couldn't do anything to get the noticeable spot out. It was very obvious that Savvi formal wear was responsible for the spot because they wrote the bridesmaid's names, in permanent marker, on the plastic dress cover and there was a hole in the plastic right where the black mark was. The only thing we were able to do was sew fabric over the spot. The owner of this place was very rude from the beginning, has a terrible attitude and does not care about customers.
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