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Businiess name:
Sunset Mini & RV Storage
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Review by:
citysearch c.
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Review content:
This place used to be a great facility when it was managed by Adrian who managed the place. The place is dilapidated in many respects even though it recently underwent a remodel in the office. I was willing to overlook that and even pay the higher tan average prices because when Adrian managed the place she did a great job with customer service. It has a real friendly feel to it. One day Adrian up and quit. The pro gal ran the whole place by herself and she must have just had enough. Charlie the owner took over management and since then the place has gone to hell. Charlie's customer service skills are terrible at best. She's rude, abrasive, and inconsiderate. She does not treat her customers well either. As soon as she took over she raised everyone's rent to ridiculous prices. This is now officially the most expensive storage/rv parking facility in town and they have the most inadequate premises of all the facilities. I took my vehicles and storage elsewhere and from the looks of it many people are doing the same because the place is emptying out. Charlie had a great business running when she had other manage it for her. My prediction is that this place will close down within the next 5 years. Stay away from this business if you don't want to pay sky high rates for low grade facility and be hit with extra fees and sneaky charges. There's a place down the street that is brand new and beautiful and their rates are more than 25% less than Sunset Mini and RV.
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