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Businiess name:
Acr Decorative Concrete
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Review by:
citysearch c.
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Review content:
We contracted ACR Concrete to install a new patio along with some other miscellaneous tasks we needed to have completed. At first they were very eager to help and to make sure we were happy with the work. \r
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Once the project started and they received the deposit the work started to decline. After the concrete was installed they wanted to collect the balance of the project even though they had not completed the other items we had contracted. They crew advised us that although they were capable of performing them, they were not permitted. \r
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Confused, we contacted the office immediately, so that we could sort out the misunderstanding and have our work completed. Instead of reaching the helpful office we had contracted with we had apparently reached one of the owners. It was apparent she had no idea what was going on, so while trying to explain our issues she proceeded to yell and conduct herself very unprofessionally.\r
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In the end we got our money back for the items they were refusing to complete and contacted with another company. \r
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Please take my experience into consideration when deciding who you will contract your concrete work with.\r
Pros: Experienced crew
Cons: Owners are unprofessional
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