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Businiess name:
Alford Angelo Bridal
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Review by:
citysearch c.
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Review content:
Drove to OKC from Wichita, KS to get my wedding dress. First visit was a wonderful experience! Sales consultant, Tracy, was very attentive! Ordered my dress at that time! Took my bridesmaid later to show her the dress I ordered... Dress came in on time.. Went back today for fitting and to bring the dress home... The dress didn't fit!! Manager says the dress was ""mis-cut""!! Retook measurements today and I had actually lost weight!!! She offered to ""fix"" the dress, but didn't offer any sort of compensation for my time or inconvenience! When I asked the manager for a discount on the ""mis-cut"" dress or free alterations or a free slip, she was rude! Laughed at me and basically said it wasn't her fault!! In the end she offered to contact her district manager and see about ""comping"" the slip.. I heard back quickly and they agreed... Still, I left the store a very stressed and anxious bride... I felt like the experience had been overshadowed by the manager's behavior! Will not get my bridesmaid dresses there now!!!
Pros: beautiful dresses to choose from
Cons: manager
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