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Businiess name:
Ray Kitchen and Bath
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Review by:
citysearch c.
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Review content:
When Danny Sanchez came for the 1st time, we told him what we wanted (dove tailed joints on the draws ect.) as we were telling him he was making notes. I didnt look over his shoulder to see what he was writting or what he wasnt!
he gave us a price and we said ok. When the custom made cabinets came,they were not square and all the sides had a huge bow on all sides. The stain job was a big mess also so he took them back and ""SO CALLED FIX THEM"" oH ALSO THE 1ST set OFF CABINETS, 1IN was TOO SHORT THAN IT WAS TO BE. DANNY KEPT trying me to accept the wrong size cabinet but I told him no!
He decided to take back all of them and they came back 2 weeks later, looking at them I could still see they were bowed. After talking to one of his men he said that when they would be screwed in, the screws would pull the bow out and make them perfect! When I looked at the draws, none were dove tailed so I asked him why, he repleyed that it was not in the contract and they dont do them! Now that they are installed I noticed that under the sink the cut out for the outlet was 1in to the right and 1/2 on both the bottom and top were cut too short! I sent him and an email but he didnt respond. Also the top crown molding is on the ceiling on one end and there is a 1in gape to the ceiling over the island on the other end, the other side there is another 1in gape all over the other side where the frig and stove is. He told me it would be all the was up to the ceiling!! I also had him install new tiles from the kitchen to the living room and dinning and hall way to the front door. I told him to also replace the base board, I asked him how much it would cost to replace the base board, he replyed he wouldnt know till he contacted the man who does it. So now the man comes to do the replacement and tells me it will cost $150.00 , I said ok! Now I get a bill from Danny for $270.00 I told he his guy told me $150.00 he replyes ""the installer miss quoted the price!! Now for the back splash... I asked how much, he says the guy who does it charges 500. but he can have him do it for 300. I GET A BILL NOW FOR 350!!!! when I was talking to him I told him my wife wanted big tiled behind the frig and stove so it would be easier for her too clean, he charged me another $180 just for that but in the begining we told him everything what we wanted!!!!! Me and my wife went and bought all the tiles ,thin set and grout, buying them myself I knew I would have to, no problem there. I now asked what it would cost to install my new stove and my new frig and microwave, ""WE DONT INSTALL APPLIANCES"" I TOLD HIM HE INSTALLEDED THE DISHWASHER!! AND SAID TO HIM IS A DISHWASHER AN APPLINCE?? HE DIDNT SAY MUCH EXCEPT, IT WAS IN THE CONTRACT~ IHAVE PAID HIM A TOTAL $26,620.00 FOR THE JOB!! UPDATE 5/14/2012 ON THIS DAY I SENT AN EMAIL AGAIN TO COME FIX THE PROBLEMS.....HE RESPONDED > Before fixing all the small problems. We need to come to an agreement. The angies list comment needs to come out and the bbb case needs to be close.
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