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Businiess name:
Gold Valley
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Review by:
citysearch c.
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Review content:
They may be the best place in town to buy jewelry from (I wouldn't know), but they are certainly one of the worse at buying the stuff. I had some scrap gold jewelry to sell and was shopping it around town for the best quote based purely on the gold content. I've heard their ads on the Q radio and as I was riding past their Security Mall location, dropped in to see what they could do for me. Right off the bat, before even looking at the gold pieces I had dropped on the counter, the guy there asks me what I was hoping to get for them. I told him that I had no particular amount in mind and that I was just hoping for their best quote. His reply was that if I gave him an amount he ""could work with"", he could probably ""get me a better deal"" than if I didn't. It was around this time that the red warning flags started going up in my mind.\r
It got worse. He then tested only three of the dozen pieces for their actual purity and guessed (badly in many cases) on the purity of the remainder. I wouldn't have minded so much except that his bad guesses were all to my detriment (14k or less instead of the actual 18k or better). I already knew very well exactly what I was offering them, so they failed this particular test badly.After all this, I was still hoping for some sort of quote, or at least a ballpark figure on what they were willing to offer for it all, but no such quote was forthcoming. He again asked what we were hoping to get, and I again reiterated that I had no preconceived price in mind and was only looking for a quote. He then asked if I had obtained any other quotes yet, and when I (stupidly in retrospect) said yes, demanded to know what they were. I refused to give a sum and he then refused to provide any sort of quote.\r
The whole proceedings were very strange. While dealing with the reticent man rep, I could hear another customer by the next showcase arguing about the purity of some diamond with a different rep, and that conversation was clearly not going well either. I guess I wasn't the only one being given the Gold Valley runaround. Beats me what the deal is with this place when it comes to buying jewerly, but that whole side of their business reeks to high heaven of a giant scam operation. I wouldn't go back to them to try and sell any jewelry in the future, and quite frankly, given the ethical problems on display during my visit, I wouldn't go anywhere near them to buy any jewelry in the future either. Caveat emptor.\r
For anyone who got this far and is still interested, I ended up selling my scrap gold for a very fair price and with no problems whatsoever to the friendly professional people at The Gold Mine on Eastern Blvd.
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