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Businiess name:
Move Cheap Cincinnati Movers
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Review by:
citysearch c.
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Review content:
NEVER EVER USE THIS COMPANY! Trust me. \r
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I made a reservation with Move Cheap over a month ago to move me from Loveland to Covington on 6/30/12 at 1:00 PM. On 6/29/12 at 4:00 PM I confirmed with the company that they would be arriving the next day at 1:00 PM. \r
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At 1:05 PM the day of the move, I got a voicemail from the company (Tony) saying the following: \r
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""Hi ____ this is Tony from Move Cheap. I was wanting to call and let you know that we're running behind today. With the storm yesterday it uh really put us behind. We went to this customer's house and she had a lot more stuff than we thought. So uh, we were hoping that we could show up to your house about 4:00. Uh, if there are any issues or anything, just give me a call. My name is Tony, number is _______. Thank you."" At 1:06PM I returned Tony's call, only to get no answer. \r
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Seriously?! They called me five minutes AFTER they were supposed to show up and said they were thinking they could show up three hours LATER?! Keep in mind I had a U-Haul sitting in my parking lot that I had reserved for six hours. \r
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I completely understand that things happen that are outside of a company's control. Yes - the storms the night before may have caused them to have to push a Friday night move to Saturday. And yes - they may have under estimated the time it would take to move a customer that had a reservation before me. But either way, there is NO EXCUSE for calling me at 1:05 to let me know that they were running three hours late. When they realized Friday night they would need to push back the Friday appointment to Saturday, they should have called me immediately. And when they started to realize that the customer had more belongings than they thought, they should have called me immediately. \r
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MOVE CHEAP TRULY RUINED MY ENTIRE WEEKEND. My boyfriend, myself, and my 55 year-old mother had to move every item from my two bedroom home. We did not finish moving until after midnight, and I had to pay extra fees to the U-Haul company for not having the truck back in time. \r
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Please, trust me - do NOT use this company. \r
\r
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