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Businiess name:
Shula's Steak House
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Review by:
citysearch c.
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Review content:
Our party of 8 dined at Shula?s 2 (the sports bar & grill style casual restaurant opposite Shula?s Steak House) on Tuesday August 12, 2008 before an event 2 blocks away at First Mariner Arena. Reservations were at 5:30 and our show was at 7. The profusely sweating waiter took pains to make us go around the table starting with the person on his left first for drink and then for food orders. Anyone making a change out of turn created big confusion. When he came (15 minutes later!) with our drinks he almost spilled the tray on us, then proceeded to have 2 people in our party pass them out (?so why bother asking for the order so precisely?). Forty minutes after ordering when we requested assistance from the manager, he responded that a lot of people were trying to get to the theater. When the food arrived shortly thereafter, salads and sides were missing and some dishes were given to the wrong person. Many of the dishes were not placed in front of but were handed to a person ? actually the waiter would hold it in suspension above the table until someone noticed and took it from him. The food was satisfactory, if you consider overdressed salad and dried out hamburger buns okay.\r
This place should be ashamed of itself. There is no appearance of any pride in the place or its workers. Because of its proximity to First Mariner (and many other destinations, including the Sheraton in which it resides) and a lack of other nearby establishments, they have a captive audience. Instead of taking some pride in the Shula name and in hometown Baltimore, these guys have a mediocre place with passable food, poor acoustics, and outdated TVs (2 of which were mounted directly above our heads). One member of our party who because of logistics, has had to hold a number of business meals here and at sister establishment Shula?s Steak House, confirmed that our experience was typical of Shula?s. Baltimore has scores of fabulous restaurants ? don?t perpetuate the mediocrity by eating here!
Pros: None - poor, slow service negates any perceived benefits of its location.
Cons: Poor service, long wait for food, apathetic staff, food not even good!
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