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Businiess name:
U-Save Auto Rental
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Review by:
citysearch c.
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Review content:
I flew into Boston airport on Christmas Eve 2008, since rental prices at Logan were $89 per day, I decided to rent a car in Alston, for $30 per day and take a cab from the airport to U save. I had reserved an economy or similar about two weeks in advance. When I got to U save they did not have an economy car left, all they had was a 15 passenger van! I was only one person, and an environmentalist at that. There was a Toyota Highlander also in the lot, but they said that was for a part of six flying in from Ireland to ski. I bet the six from Ireland would have loved the van. I understand that mistakes happen, and with a small apology, I would not even be writing this review. The manager (old guy) was so rude, I couldn?t believe it. I mentioned that I was driving down to RI and then up to Maine and I couldn?t afford the gas in such an impractical vehicle for one person to travel in. He said I ordered an economy or comparable, and as far as he was concerned it was comparable. He said I could either take the van or he would call me a cab. As I was getting use to this large van and the Boston drivers, I accidentally went through the EX Pass lane; there was no way to go back. I just got a letter from U Save and they charged me an extra $50 processing fee, on top of the $50 fine attached. Three days and $100 in gas later, I was able to swap the van for a Corolla in R.I which took about two hours out of my day. When I got to the RI location, they accused me of stealing the 4th row seat! When I had to return to the scary location in Allston to return the Corolla, the same rude manager was there. I asked him to call me a cab. He said it will cost $40 to take a cab, and for $40 he would have ?his guy?give me a lift. I told him, I would rather support a taxi driver than give him another cent. The cab only cost $25 including tip!\r
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Renters Beware!
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