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Businiess name:
New York Lace Store Ltd
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Review by:
citysearch c.
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Review content:
Horrible, horrible, horrible, that is how I would describe my experience with New York Lace. \r
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They try to get as much money out of you as possible, right from the beginning they tried to get me to pay an additional $150 rush cut fee that was not necessary, when I told them I refuse to pay it and would get the dress elsewhere, the story suddenly changed and the fee was not needed.\r
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The alterations that I needed totaled $175 at new york lace and other bridal stores quoted me $30 for the same work.\r
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THey charged me an additional $40 to pick up my already paid in full dress with no alterations and unpressed AND DIRTY\r
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They gave me a wrinkled, dirty gown and to top it off, the sales woman took the dress out of the bag to give me. I bought an $800 wedding dress from them and they wouldn't even give me my gown in a BAG!\r
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Horrible customer service. They do not care about making customers happy, they only care about how much money they can get out of brides.\r
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I told the sales woman how disappointed I was that they take advantage of brides, and her response was that brides need to learn how to budget! WORST STORE I HAVE EVER DEALT WITH
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