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Businiess name:
Hifi Buys Nashville
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Review by:
citysearch c.
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Review content:
At Hifi Buys we strive to always give each customer our best effort. We regret that this customer believes that we fell short of doing so. We only respond to this complaint because we feel it is unwarranted. Taken out of context any scenario can be shaded to appear one way or the other. All that can be said is that we did our best to meet the needs of this customer.\r
The install was initially agreed to be basic in nature and price. To accommodate the customers wishes we agreed to go above and beyond a basic install, for no additional fee, to try and pleae him. After it was complete and operational the customer was unhappy with the placement. Again for no additional charge we reinstalled the equipment to the customers’ specific instructions. After we were told that the work was still unsatisfactory we came to the conclusion that nothing would satisfy this customer. \r
Hifi Buys is a local business with only one location. We rely heavily on customer satisfaction to keep our business going. We have been providing Custom Car and Home installation for more than 30 years. We are proud to say that we will be listed in Mobile Electronics Magazine as one of the country’s top 50 installers and retailers. So it goes without saying that we know what we are doing and take pride in our ability to continually meet and exceed our customers’ expectations.\r
As Murphy’s Law has tried to teach us, “No good deed goes unpunished”\r
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