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Businiess name:
Rio Mar
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Review by:
citysearch c.
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Review content:
Had 8:45 reservation and because one of the party was running late I called about an hour ahead of time to see if we could just push the reservation back 15 minutes to 9:00. The guy at the hostess stand was unbending and unwilling to help - he said if we were not there at 8:45 we would be seated whenever possible. So, I told him someone would be there at 8:45 to get the table - he failed to mention his policy of not seating until the entire group is present. Because of him, the female in the group (who was the one running late) had to meet us there (rather than us picking her up on the way) and find parking and walk by herself. When two of the three showed up ay 8:41, the same pompous guy asks if the reservation is now for two. I advised him no, still three and the third person was on her way. He then asked if the third person was just parking the car. When I said no, he asked where she was. I forcefully told him she was on her way. He then advised he could not seat us until she got there. At this point my friend walks out of the place exasperated and the front man gets irritated by this and says he will not seat us if my friend was going to act that way. I tried to calm things down and asked if he could make an exception and just seat the two of use since the third person was on her way. He said he would make an exception, but because we had gotten there early - he noted it was 8:41(remember we had 8:45 reservations) - he would not be able to seat us right then. Once we got confirmation he would seat us when the table was ready even if the third person was not there, we had a drink at the bar. We were not seated until 9:20. This could have all been avoided if the pompous doorman would have simply told me over the phone that we could show up at 9 and it would only push us back a little for getting our table. The place is not good enough to have such an arrogant/pompous reservationist/maitre'd. I have heard similar stories from other locals. Will definitely cross this one off my list of places to spend money as a local. Think it's very telling that the menu actually says in the area where they state no split checks etc., ""No suggestions."" True - you will abide by their unbending guidelines and will make no suggestions!
Cons: Not willing to bend or help
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