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Businiess name:
Phillips Tire Co
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Review by:
citysearch c.
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Review content:
I called the company and asked how much they charged for a 4 wheel alignment. The rep said $70. I went to get an alignment to fix a pull in my car. Once they completed the alignment, they said the pull could not be fixed. Huh? Isn't an alignment supposed to correct that? Then what did I pay for? Why didn't they tell me this before the service was done? What a rip off!! Rep said pull was internal problem needed to be fixed at body shop. (Yea, right). In addition, the rep didn't even honor the $20 coupon. Said discount already included (I never mentioned the coupon when I called). Talk about adding insult to injury!! I wrote to corporate and complained. Never received a response. This was my first and will definitely be my last visit to this store. Think hard and twice before you go this store. Deceptive service, questionable practices, and high prices equals NO recommendation.
Cons: repair service, waiting time, customer service,
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