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Businiess name:
First Federal Credit Control
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Review by:
citysearch c.
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Review content:
I recieved a notice in the mail when after 90 days my account from UHMP was sent to this company for collection. I question ""Jackie"" as to why my account was sent to them because my last converstation witht the Dr's office was waiting to see if the payment I could make to them would be sufficient. She said that she didn't have any notes on the account, they did not recieve them from the Dr's office. She claimed that she would contact the Dr's office and get the notes to see where the account was going and asked me what I could pay. Two days later ""Jackie"" called me back asking if I had contacted the Dr's office and found out what was going on with my account. I explained to her what her conversation was with me and if she had made any documentation within her system as to what she said. She informed me that she would contact the Dr's office immeadiately and call me back. When she called back she insisted that the Dr would accept $100 payment. I expalined to her that the $25 payment was all I could afford at this time. She then insisted that she could come down to $50. I started thinking that no converstaion with the Dr's office took place. I stood firm with her. She then said that I could go ahead and send those payments but it would be my responsibilty to keep track of what I have sent. That they would no send any reciept of payment. I told her that I would not be sending anything to her company without a reciept of payment. After much heated discussion and her saying that it is not her companies policy to send receipts under $50 and threatening for my credit to be imapcted, I let her know that I would be contacting the Attorney General's office and the Better Business Burea. I encourage anyone with dealings with this company to do the same. There are Ohio and Federal guidelines that these places need to follow. Don't let them bully you!!!
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