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Businiess name:
One Step Realty Inc
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Review by:
citysearch c.
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Review content:
I entrusted my home to these people due to the soft Michigan market. They sounded great up front, and appeared to care about getting setup and moving on to renting your property. As soon as you sign with them, that will be the point at which your regular communication with them will stop. Expect a minimum of 1 week to ever get any useful information out of them. In my case, they rented my property for less than I asked, and put the people in my home.. ALL.. without even telling me. Not even a simple phone call saying ""this is what the plan is"". I get a story that the market is soft, and this is better than nothing... fine.. but still no real answers why I was never told a thing. Sound like a scam? Renting a home isn't easy... you'll get bad tenants from time to time... things will break down, and your home will get wear and tear. These are facts I understand, but what I don't understand is how a company can feel its ok to not respond to 4-5 phones calls until 1 1/2 weeks later, or simply answer an email without saying ""well.. I've been busy"" ... again over a week later. Not once did I even get paid without calling to ask where our rent check was. These are all things that an average management company would do at a minimum. I could keep going into details, but what I'm ultimately trying to do here is warn anyone out there who is considering using One Step Realty. No one deserves to go through this. Please, do your research on this company. In the end, you'll be making the choice, but I hope I can at least save some people the nightmare it is working with these people. They truly only care about using your property to bring in more money for themselves.
Pros: Sadly, I can't even think of one good thing to say. There truly was nothing good here.
Cons: Lack of communication, rude, expensive, lack of morals and business ethics.
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