Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Cake Designs
|
|
Review by:
citysearch c.
|
|
Review content:
I had ordered a blue, acoustic guitar-shaped cake 2 months in advance for my boyfriend's 21st Birthday. I spoke with the lady on the phone and even sent 3 pictures and a description in an email of what I wanted. I said I specifically wanted to capture all blues and details in the guitar, because it was his favorite and very first guitar. I was told that they could definitely accomodate. \r
I drove 45 min to pick up the cake the day of his birthday, when I arrived I saw a very nice guitar cake on display that looked beautiful in all its detail so I was excited to see what mine looked like, come to find out, it was my cake...it was a brown guitar. I told the lady that the cake I had ordered was blue, and that I had told them over the phone and email, and had even attached photos. They proceeded to bring a print out of one of the photos I had sent them, but apparently their printer must have been running out of ink and the entire thing was printed in red and brown tones. \r
I had to tell the lady to check the email I had sent her, when they realized it was their fault they told me to come back in 30 min and they would have it fixed. I was frustrated because I had plans later for his birthday and didnt know the area so had nowhere to go, and was short on time. When they finished with the cake, it looked horrible! All they did was take the brown fondant off and put blue on. However, it was not the correct blue, nor did it have any of the detailing that the first one had. Also, they left all the detailing on the head of the guitar gold, when it was supposed to be silver!!! I had to go to a local michaels and buy silver cake dust and change it all myself. \r
It was an overall horrible experience, I would have rather taken the first cake at a discounted rate than pay for the second cake, but they didnt even offer me that choice. I am normally a very understanding and easy going individual, but I had prepared them for this 2 months in advance. I would not trust this place to make anything for any of my special occasions.
Pros: Friendly...
Cons: ...but not helpful
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|