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Businiess name:
Cottman Transmission Ctr
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Review by:
citysearch c.
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Review content:
These places LOVE to rip off people who don't know cars. My first mistake was going to Aberdeen Sunoco in Wayne (don't go there either) for convenience instead of waiting and going to my local mechanic. Second mistake: going to this place because Aberdeen Sunoco recommended it. Third mistake: believing the condescending kid at Cottman (who called me by my first name every five seconds) when he said they had to take the transmission apart. Then when he phoned me again, having taken my car hostage, he lied to me giving me two sales pitches for costly plans. When I asked him if those were the only choices he said yes, THEN after I kept bugging him he offered something less expensive. (Really, Brian? Oh, thanks, Brian, for telling me that in the first place, Brian. Oh, and by the way, Brian, I already know my own name so stop talking down to me, OK, Brian? Greeeat!) Took them three days longer than the 'uses your name every five seconds' kid said it would. Seven days (replacing a transmission actually takes about 15 hours) and a couple of thousands of dollars later I finally got my car back.
Pros: None
Cons: Terrible service and dishonest
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