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Review content:
I STRONGLY recommend not buying from them. I am not a competitor. I am/was a real customer. When you let them know that you have read online reviews, they tell you their competitors write bad reviews etc. It's BS. I bought a used SUV and it needed some work. I am okay with that because they discounted the car a little bit to offset some of my cost, plus it is a USED car so I didn't expect it to be perfect. Here is a list of things that I knew needed done before leaving:
1. New tires $700-$800
2. Rack and Pinion ($265.49 for parts - I don't have to pay labor because my husband is fixing this for me, but if he wasn't it would be an additional $500-$600 just in labor for 6-8 hours)
3. New hood (rust spot on hood that can't be filled in) Hood is between $300-$500
The owner (I think his name was Evan or Ethan) agreed to take $1500, I was happy.
BUT!!!! Then.....
1. Transmission started slipping (I had Acura do transmission flush hoping to fix it, $280 and still slipping) If I have to replace the trans, will be $3000-$5000
2. Axle seals leaking (part was around $20 labor would have cost around $100)
3. Oil pan started pouring oil out of the bottom. My car doesn't use regular oil gaskets, it just uses a compound. Whoever put the compound on, caked it on in some spots and didn't put it in others. Therefore, there were breaks in the seal and caused it to leak oil. (I got this fixed)
4. After oil pan leak was fixed, then we realized oil wasn't just leaking from the oil pan but also from the rear main seal!!! So the seals aren't expensive but to fix this, (would be approx $1000) 10-12 hours of labor!!! The transmission has to come out and the oil pan and other various parts need to come out (again).
5. Engine mount was busted (Parts around $200 )
6. Rear reverse light blown out (Fixed, don't remember how much)
7. Anti freeze leak
8. Badly needed shocks and struts ($280 for parts)
9. Is having some kind of an electrical problem that I have not quite figured out yet. Sometimes heated seats work sometimes they don't, sometimes windshield wipers come on, sometimes they don't. Sometime the memory seats work, sometimes they don't.
10. Wiper blades front and rear - not expensive but a little annoying. ($40)
All of this, and let's not forget about the first 3 things that were wrong with it to even get the ""discounted"" price. Their 50/50 warranty is garbage. It is just another way to get more money. When I bought the car, they made it sound like you can take it wherever you want and they will reimburse you 50% of the costs. WRONG!!! No, here it is folks, what really happens is, you go to any reputable repair facility, get a quote and they will do the repairs that you need at Midwest Auto's garage. So let's say you get a quote, $1000 for parts and $1000 for labor. They will cover $500 for parts and $500 for labor BUT here is the kicker.....ready? They are actually MAKING MORE MONEY OFF OF YOU! Dealers get the parts cheaper than the marked up quotes that we get. So where our price on parts may be $1000, their price may be $400. So then.....they make $600 off the parts. Get it? If they pay 50/50 then you are still paying $1000 ($500 for labor and $500 for parts). So you pay them $1000 for what cost them $400 and they make $600 less what they pay their mechanic. Who by the way, has no certifications according to Evan or Ethan or whatever his name is. But as he says, he trust his mechanics with his wife and daughter's cars. Just a joke, an all around joke! BUYER BEWARE! Sorry this is so long but wanted to make sure people understand the WHOLE situation and what you can get yourself into there. Add up all of my figures. Have fun with the math, by the time I am done, I will have a car that I have almost put more money into fixing than I did for the whole car. (about $10,000). Yeah me! Yes, they seem like nice and friendly people, but do you want nice people or a nice car. Go somewhere else!
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