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Businiess name:
The Orchard Restaurant In
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Review by:
citysearch c.
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Review content:
Just ate there this week, the food was OK. Taste, preparation and presentation all OK. The service was less than stellar and I witnessed perhaps the worst service faux-pas ever. Two people in our party had their meals delivered. While waiting for the others, one person tasted the edge of the dish. The food runner soon arrived to say it was the wrong table and soon the runner is off with the plates. Only in one minute to return to the table next to us and deliver the same dishes. We had to say something. Long story short the server soon arrived and apologized to both tables (briefly). Our confidence was shaken in the integrity of the staff, Never saw the manager or owner until later...and only after ordering two deserts to share..did the server mention that the desert was on the house due to the error. It's certainly a shame when one bad apple rots the bunch. While the servers were OK, we were haughtily shown the door by the manager who whined at us to leave because a later table had arrived for our spot. We decided that if we had tipped poorly, complained widely, muddied up our surroundings or were otherwise impossibly taxing on the staff, we may have deserved such poor treatment. Yet we were remarkably well behaved and thus rather crestfallen as we left. We enjoyed meeting friends, but would choose another restaurant in the future in the hope of avoiding having to bear witness to another tantrum thrown by the philistine manager. I heard OK things about this place - but I found it to be VERY, VERY average. The food had exciting descriptions, with all the right 'buzz' words ('reductions' and pesto,'' etc.) ... but I found the taste to be dull and mediocre. They didn't infuse enough flavor or excitement into the cooking. Plus, I thought the service was slow and inexperianced. For the prices that they charge, I would not recommend this place to anyone. It's just not worth it.\r
Pros: location
Cons: lack of management
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