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Businiess name:
Toyota Santa Monica
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Review by:
citysearch c.
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Review content:
i spent 7 hours at the dealership waiting for them to find the car i wanted. When i took it in to have some of the premium packages put on that i had paid for they told me my car was not compatible. WHAT IN THE WORLD? The manager came out and started telling me the upgraded speakers are no big deal and that they sound as good as the ones i have and that the subwoofer only moves air around and that humans cant even hear the the low tones generated by that speaker. he was telling me that the 6 factory speakers sound as good as the 12 premium JBL speakers. He is insane. He tells me that the car he sold me does not support the 12 speaker package anyway and that they would make no money off me if he in fact added those speakers. I cant believe it. I paid for it already. I told them i wanted a black interior but they did not have one in stock. so they sold me grey one but told me they would switch out the seats and redo the inside. Now im told that there will be a grey vinyl patch by the door handle that they cant replace because its to expensive for them....
I was sold a car based on the fact that i could get the features added on that i wanted. easy. i was lied to. apparently the car i have will not accommodate the specifics of what i wanted and paid for.
DO NOT EVEN THINK ABOUT BUYING OR LEASING A CAR FROM THESE LIERS AND THIEFS.
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