Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Root Excavation
|
|
Review by:
citysearch c.
|
|
Review content:
They repaired my sewer in 2004. Three weeks after their ""5 year"" warranty was up we discovered a problem. When I called the owner she said it could be... rodent, it could be a spring under the property, it could be they couldn't get proper grading. it could be.. it could be.. it could be.. excuses excuses excuses. Not once did she offer to come and look at the property or offer any type of solution. The damage was obviously happening during their ""warranty"" period. The problem I had was the same problem they were hired to correct. \r
\r
1. No rodent tunnels were found when I had the line replaced by a reputable company \r
2. Checked records no ""spring"" under my property\r
3. The company doing the work was able to get proper grade\r
\r
What was found were several big boulders that should have been moved by Root but were not- they bent or moved the pipe around the rocks instead. They had also installed the pipe coming off the main sewer line 1/4 in off so there was no way they could have had a proper installation. The ground underneath the line was not packed properly to support the pipe. \r
\r
Why would the owner say they could not get proper grade-isn't that what they were hired for? \r
\r
When I asked the owner if they would fix the situation or at the very least give me a break on pricing to have it replaced again she refused to help. She yelled at me and said ""There is nothing you can do about it now"".\r
Bottom line is if the work had been done correctly it would have saved me the money and hassle of having to replace the line that they supposedly fixed. \r
\r
I would give this company negative stars if I had the option\r
Cons: Excuses Excuses Excuses- bottom Line is bad workmanship
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|