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Businiess name:
Key Home Furnishings
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Review by:
citysearch c.
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Review content:
We were blind-sided by the friendly staff, and exhausted from our recent move to this area. The floor room has much to offer and the sales-people are great, but the quality of the furniture is BAD NEWS! Even the peices that they call their ""best quality"" peices, which is what we supposedly purchased, are sub-standard at best! Within six months the table and chairs we purchased began to look like they were seveal years old. The chairs were splitting, the pleather was separating from the base of the chairs and the wood was chipping as if were enamal. I called , sent e-mails and when I finally spoke to the coustomer service manager she, and I kid you not, said,""So sorry, but tables take a lot of wear and tear and there is nothing we can do for you . After all, you have had it for almost a year."" I was infuriated and felt cheated! This table is only used when we have large gatherings and that is not often! In short, I cannot impress upon you the urgency to shop elsewhere and stay away from here unless you plan on replacing your main furniture peiced yearly!
Pros: nice sales people
Cons: cheap furniture over-priced
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