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Businiess name:
Crossroads Moving
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Review by:
citysearch c.
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Review content:
Okay, first of all they quoted me over the phone and told me it wouldn't take more then 5-6 hours and I requested the largest truck and 4 men. They arrived late and only brought 3 mean, which only 1 of them really worked. I really felt like I was getting the run around from the get go, the driver couldn't really explain to me the contract other then what he had memorized and where to sign. I told them not to worry about padding most furniture and that I had a time frame and that there were certain pieces that needed extra care. Two of the helpers/movers seemed high and definitely on drugs (which I'll get back to that later...). I told the driver plenty of times don't worry about padding the certain items. Anyways long story short, the 5 hours job turned into an almost 14 hour day because they went ahead and took their sweet time wrapping and padding everything when I told them NOT to do. When we were unloading as I watched them take a desk into my office they put a big scratch/hole in my wall and I heard one of the movers make a sly remark that ""oh well he didn't give an F it's not his stuff"", right in front of me....HOW RUDE. Anyways, the job was horrible, took too long, they still tried to charge me for the big truck and 4 men saying they mis-quoted the 4 man price and the owner was nowhere to be found when I wanted to dispute the cost of the bill. I refused to pay what they were going to charge me (ALMOST 4,000 DOLLARS for a 3 bedroom apartment to a flat level house with 3 men!!!!). After that whole ordeal and never getting a call back from the owner, we noticed all the scratches and damage that was done to our furniture even though they took hours to pad it to ensure it's safe delivery. After the damage, we noticed some of my wife's prescription medications were missing, not lost or gone, but her newly filled prescription bottles that were in our master bathroom had only 3-4 pills in each bottle. We never got contacted back on that issue either. You may think you're getting a deal with this place, but I will never ever ever in my life even think about suggesting this company to anyone. Completely rude, unprofessional, and definitely ended up costing me way more then it would have just using the first company I called.
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