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Businiess name:
Guichos Mexican Grill
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Review by:
citysearch c.
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Review content:
Husband and I went to Guichos this evening with my folks to celebrate my Mom's and my birthdays. We both had coupons for $10 dinner (of course, they don't take off $10 like the old Guichos did -- they take off the lesser of the two meals). We go to pay and the manager is extremely disrespectful to my Dad. Then they didn't want to honor both coupons because they said only one per table could be honored, yet that is NOT what it states on the coupon. That just happens to be their assinine policy. I jumped in and said next time we would be sure to get two separate tables and yell at each other from across the room. I'm sure the customers would love that, but that's what this management has caused the patrons of this establishment to do. I have been coming to Guichos in Belton since the beginning and have loved every time I've been there. But this new regime has unfriendly people, poor customer service and a manager who needs to learn that the ""customer is always right"". Rest assured, my Guicho days are over!
Pros: There are none
Cons: New management, poor service, manager very disrespectful
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