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Businiess name:
Tea Grotto
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Review by:
citysearch c.
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Review content:
The Tea Grotto is inviting, smells amazing, has a wonderful atmosphere, and the tea selection is out of this world! Too bad we made the mistake of coming in a half of an hour before close. The two girls working were relatively friendly, although obviously preoccupied with closing. We sat on the couch as they put up chairs (still twenty minutes before closing time, the neon open sign still on) although they didn't touch the four chairs most near to us, a demonstration of some consideration. We decided to finish our tea in a hurry to the jarring sounds of breaking down for the evening. We brought our teapot and cups to the counter and said, ""Thank you."" The RUDE young man reconciling the cash did not reply, did not even look up (we were no more than a foot and a half away from him). So we repeated ourselves, thinking perhaps he was so very focused on counting the till (with his back to the open door, not exactly the smartest thing to be doing anyway) that he missed what we had said. He ignored us yet again!\r
When we got in our car, the time read 8:48, the open sign was still on. Good thing our tea was expertly prepared and presented, because we were otherwise totally insulted.
Pros: Atmosphere, vast tea selection, neat merchandise.
Cons: Icy, adversarial customer service after eight.
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