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Businiess name:
Capital Landscape
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Review by:
citysearch c.
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Review content:
In 2010 we decided to remodel our 1930s vintage home in east Sac. In the process of the 8 month remodel the landscaping was pretty much destroyed.
Now, I usually do my own work but this time I decided to bring in some experts, having torn up the backyard and re-done everything 3 times in our 20 years here and never being satisfied.
I knew of Capital Landscape from the home and garden show at Cal Expo. I called CL and soon met Michael, the landscape architect. I felt like he understood everything I was telling him, sometimes before I even told him. I think he must have been picking up a lot of cues from the look of our newly remodeled home. In a week or two we met and went over his design. I asked for a couple of minor changes and he made them within a few days.
After looking over the plans I decided to give them a call and get a bid. Mark, the owner came out, gave the sales pitch and added a couple of ideas of his own to the plan. He's very knowlegeable, has a lot of ideas, knows how to get it financed with no interest loans, and is a pretty good salesman. We closed the deal and scheduled the work.
Mark's crew showed up on time ready to work. Every day his the superintendent, Brian, came by or called me to discuss the progress. They completed the work on time with no change orders in about three weeks. We got stamped concrete walks, a drainage system, irrigation, lighting, plants, sod, the works installed. It looks absolutely beautiful.
Unfortunately, after about three weeks the grass was completely dead. I mean, brown and crunchy dead. Army worms! I called Mark. We went round and round for a while. Capital wanted to make the sod company pay. The sod company said no. Finally, Mark decided to replace the sod. It's been 9 or 10 months and the new sod looks great. That's good customer service. They could have claimed the army worms were here before the sod was delivered but they didn't. Replacing the sod was a small cost to them compared to the cost of the total job. It was a great decision and the right thing to do.
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