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Businiess name:
Stewart Cadillac
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Review by:
citysearch c.
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Review content:
ABSOLUTELY NOT! I recently brought my Infiniti FX35 to Stewart Cadillac for repairs, due to their reputation for repairing higher end vehicles. I will NEVER be back. The car was stolen and then recovered, the repairs needed were fairly minor but these people couldn't even manage that. Their idea of detailing is disturbing. To keep it short, I'll just day that they lied to my husband and I, they did not repair what was supposed to be repaired, and caused further damage that they claimed was there when we brought the car in, despite the pictures that proved otherwise. They brought my car to a Nissan repair shop to have the air bag light reset (so they say, Nissan says they have no record of the car being there), which I did not ask them to do, nor did they ask if they could drive it to Nissan (but I guess they don't really need permission if they didn't actually do it). Their dishonesty was not the biggest problem. The biggest problem was STACY! She was AWFUL! It is clear that Stewart Cadillac does not have an effective customer service training program. I was blown away by her attitude problem. I work in the medical profession, so I deal with my fair share of egos and attitudes, but STACY takes the cake! Each time I spoke with her she was just plain rude; to make matters worse, she's a LIAR! I just cannot fathom someone in her role speaking to me the way she did. She even had an attitude with my voicemail! So, needless to say, I absolutely DO NOT recommend Stewart Cadillac, (which is a shame because, like I said, I work in the world of medical professionals, i.e: lots of people that can afford a beautiful, brand-new caddy!) And I'm telling everybody!
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