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Businiess name:
Ana's Bridal Boutique
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Review by:
citysearch c.
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Review content:
My experience at Ana's started off great, I found my wedding gown there last January and it was ordered an in earlier than they had said. I thought the prices were reasonable and they were offering free alterations at the time of my purchase.
I was a little disappointed that I had to call continuously the month prior to my wedding in otder to find out when I should go in for fittings - I'm not sure if someone would have contacted me if I hadn't called.
I had 2 fittings and was told I could pick up my dress the day before I was leaving for my destination wedding. I drove down to Ana's (a 1 hr drive) and upon pick-up was told that I would have to pay $50 because the dress was steamed. I explained that I specifically requested the dress NOT be steamed, as I was traveling, and was told that it was steamed because ""it was wrinkly and I didn't have your file on me."" I was still charged $30, on top of paying $20 for a garment bag.
They didn't tell me to try on the dress before leaving the store so after getting home, I did so. The top was HUGE and I wasn't entirely sure that any of the second round of alterations had been done. I called the shop and was told, quite noncholantly, to come back in. Mind you, this would be be second trip in a day and it takes an hour each way. I drove back down to which I had to wait about an hour and try on the dress 3 more times until the alterations were suitable. I was apologized to and told ""I should have had you try the dress on.""
My bustle broke about 1/2 hr into my reception, after being bustled for about a total of an hour. I wasn't too happy that I had to carry my dress around for the rest of the night (thankfully it was light). I would not recommend Ana's to other brides....
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