Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Enterprise Rent-A-Car
|
|
Review by:
citysearch c.
|
|
Review content:
This is one of the crappiest car rental places I've ever used, and I travel a lot. I happened to get a traffic ticket while in CA and got charged $25 by them for ""processing fees"" (making a photocopy of the ticket and forwarding it on). OK, fair enough. I had signed an agreement saying that (although they sent me a photocopy of someone else's agreement, not mine). Anyway, they charged me the $25 twice and I've spent the last month trying to get it reversed.The 6th time I talked to them they said they couldn't reverse it, but that I'd have to dispute it with my credit card company (!!!) - 8 calls later I just got it reversed.
Also, their shuttle was ""broken down"" when I was there (or perhaps they don't have one judging by other reviews I've read with the same story) so the guy that picked us up was just in some passenger car - no sign, nothing. Almost didn't get in because I didn't know where the car was from. When we drove up to the door, we all got yelled at by an employee who told us we needed to ""move that car right away."" We were all a bit confused and then told him that it was his own driver who parked it there. Guess he didn't recognize his own driver or the makeshift shuttle car.
Everything just seems a bit sketchy there. Oh, and like some other reviewers, my car was really dinged and scratched up, too. Thank goodness they didn't try to pin that on me!
Oh, and P.S. for those from out of state. Don't run a yellow light! If you get at all caught when it turns red (even if you're almost through the intersection), you get a photo ticket. My red light ticket cost $466 (the standard amount).
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|