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Businiess name:
Armstrong Volkswagen INC
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Review by:
citysearch c.
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Review content:
i started servicing my car at armstrong when i broke down about 3 years ago. i tried to have it towed to the closest dealer because i don't trust so-called independent companies for service. the problem was that herzog meier was the closest, but told me they couldn't even look at it for over a week! i did a quick google search and saw armstrong was the highest rated dealer in the entire area, so i called and surprisingly got an appointment that day. my service writer, phil, really made me feel as though my specific needs were the focus. he didn't just try to ""up-sell"" me. phil gave me a list of items the tech found, but prioritzed the the list based on my needs and the importance of the item. i understand that a vw trained tech that works on my model 100 times a day will see a lot of little things that can be fixed or optimized. i think we all get a little aprehensive when we get a big list of recommendations. that's why i really appreciate the service i get there. i have been back to armstrong at least a dozen times since then for all my regular service, and they never let me down. in fact, that list from 3 years ago is virtually gone because phil helped me slowly make my car perfect. if you own a vw i would strongly advise to go to armstrong. no matter where in the portland/vancouver area you live it will be worth it.
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