Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Stars & Cracks Auto Glass
|
|
Review by:
citysearch c.
|
|
Review content:
I have been the owner of the same Collision Center in Baltimore for the past 27 years. In response to some door to door marketing they did, I recently used Stars and Cracks to perform a back glass install on one of my customers' late model cars, and they severely botched the job. What's worse, the ""technician"" who performed the work was part of the ownership circle, and they refused to return to resolve the problem. When the work was complete, the ""technician"" left a wide piece of tape around the perimeter of the glass, which was not to be removed until the following day (after my check had been deposited). Once removed, the poor workmanship was evident, where the new perimeter moulding had been improperly installed and was coming off. After several phone calls, and a 2 day hide-and-seek runaround game, the helper at their location who took my final call stated that ""I agree this company is being run poorly, but I can't do anything about it, and that shouldn't be a reflection on me"". He also said that ""this here is a small company and we can't affords to come out and do work for free like the big companies"". After the refusal, I was forced to hire and pay another glass company (ABC Glass) to correct the work, who did so quickly, properly, and for half the price. They laughed in disgust when they saw the job, and confirmed that the installation was faulty and improper. There have been no details of substantive nature which have been omitted here for the sake of brevity; or any, which mitigate their position. Long story short: AVOID THIS COMPANY!
Pros: There are others who do this type of work.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|