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Businiess name:
Pediatrics On Broadway
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Review by:
citysearch c.
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Review content:
I am very dissatisfied with this practice. 1st - billing, they do not submit to your secondary insurance, so i paid them the billed amount submitted to my secondary and then in return my secondary paid them, i have contacted billing for my $ back but i am told over and over that i do not have a credit on my daughters account so until then, they will not reimburse me. When leaving messages, you never get a call back in regards to that. 2nd - My daughter had gotten the chicken pocks for 1 year birthday, when she had some marks on her i was concerned, called for an apt. (i didnt know they were the pocks) The office never asked what the problem was so she gave me an apt. for that day. I showed up and told them she has a few marks and i don tknow what it is, it may be the pocks. The receptionist imediately said to me ""We dont want kids her when they have the chicken pocks."" for a first time mom i was nervous as it was, they made me wait for a doctor to see her. 3rd - went for her yearly check up and the doctor never looked at her previous visit and said, i'm concerned about this rash she has, i said she just got over the chicken pocks and thos ewere the marks, duuuuuhhhhhh!!! at least take a glance at the previous visit to the one you are at, right!! Anyway, i have changed doctors and wouldnt suggest them if you are a first time mom. I have much more to say but i will end at this.
Pros: Very quick on getting you in if you need a sick visit that day, some of the staff is friendly and helpful
Cons: no compassion for the parent
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