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Businiess name:
Mario's Auto Detailing
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Review by:
citysearch c.
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Review content:
HORRIBLE EXPERIENCE AT MARIO'S AUTO BODY & DETAILING\r
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POOR SERVICE\r
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They failed to complete my job as they said they would. They were supposed to repair 3 dents and they only repaired 2.\r
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On the 2 that they did repair, there was a very apparent scratch on one.\r
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They tried to show me the repair job after dark by using flashlights.\r
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They told me to bring it back in on the following Monday to finish the final dent. I brought my car in and no one was there. Not a single person at their shop.\r
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Then, on 5 more separate occasions, I brought my car in only to have them tell me to come in on another day.\r
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I finally asked for a refund on the remaining balance of my job. They would not give me the full amount because they “already used the paint.”\r
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Mario yelled at me.\r
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On the day of my refund, I walked into their building and was passed by another angry, clearly dissatisfied customer.\r
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ILLEGITIMATE OPERATION\r
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They gave me a $300 discount on an $1,800 job because they didn’t want to pay “credit card charges.” That’s a 16.7% discount while credit card processing companies typically charge <3% to process for small volume companies.\r
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They use a check cashing service rather than depositing the money directly into a bank account. Their reasoning was that they were “victims of identity theft.”\r
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