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Businiess name:
AutoNation Fiat Mall Of GA
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Review by:
citysearch c.
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Review content:
One of the absolute worst experiences! My mom and I went out to purchase 2 Fiats... I had extensively spoke with the dealership on line. I told them where I was at, what price range I wanted to be in and which car I wanted. I asked them if they could do it. ""Yes! I've ran the numbers and we can make it work!"" LONG story short they couldn't. 6+ hours up there and they INSISTED on separating my mother and I ""to save on time"". Had my mom in financing selling her all sorts of crap I already told them she didn't want. Then of course after they finished with her, somehow they couldn't get to me because the banks were closed. They would work on it first thing in the morning and we'd finish up the following day. NO returned emails, NO returned phone calls. So I went to Landmark Fiat of Atlanta and was in and out in 1 hour! Now we're fighting with Fiat Mall of Georgia because they screwed up my mom's paperwork. They couldn't even get the MODEL right on the papers! Mileage was different on all sheets, they left off the $1000 they were giving her for taking a car with 1,789 miles. They won't respond to her either. But luckily in their sloppy paperwork writing they FORGOT to have her SIGN the Retail Installment CONTRACT. So we're fighting to take this car back and she'll be purchasing one somewhere else!!! So unorganized, HORRIBLE customer service, Massive lack of knowledge. And big time sneaky crooks!!! Bad, BAD dealership!!!!!
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