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Businiess name:
Diamonds Chicago
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Review by:
citysearch c.
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Review content:
on a referral for a friend my boyfriend decided to get me my engagement from there..(back story) he has been in Afganistan for the last year and have been email them to work on getting a ring designed,while we were planing our wedding. I am sure that it helped to focus on something postive while he was there.. He finally comes home and goes to pick up the ring(he paid cash for it) and the center stone is not straight..and doesnt really look like what they discussed..but only having a couple of days before he has to report back to the base...decides to take it and just let me take it back after he proposes..ok..keep in mind the wedding is weeks away and not only is the stress of that ..but now he is on a base in NY..so I am flying back and forth to find employment and a house and to top it off ..I have to take back a ring that shouldnt have even been given out looking like that..so I go in VERY NICE and point out the stone isnt straight, there are drips from the casting and the head(where the center stone is) isnt straight!! they told me it would take an hour to fix it and can I come back to pick it up..well I am flying out that night ..so they fedex it to me in NY the next day(still 10 days before the wedding) I get the package ..its still not right..I call PISSED OFF!! I ask Famina..if she even looked at it? there was still drips for the casting ...and the head was STILL NOT STRAIGHT!!! keep in mind that this ring was close to 10k!! I said I was coming in town in 2 days and expected them to fix it...she was RUDE and UNPROFESSIONALl!!! I was so mad ..I told them I wanted to return the ring..how mad does someone have to be to say that.. she said they dont take take custom work..(is it really custom when its not right?)SO I asked to deal with someone else..I called my friend and asked him who he deals with..he said Carlee..she called me and asked me to come in to fix it..I did ..she proceeds to tell me that ..NO ONE in the office should have dealt with that designer..because he does shitty work (my thought is that they make more money off the ring and that designer is cheaper) We take it to another designer and they discuss how to fix my ring(5 days before my wedding) they continue to bad mouth the designer and they are all aware of who he is and I keep wondering..why did mine get made there?? they tell me it wont be ready for a couple of days..(we are getting married in the keys and leaving in a couple of days..my ring gets to me the day we leave for the keys..flight is at 5 and the ring gets to my house at 1230...STRESSED!!!.. and its still not right..now im in ny ..with a shitty made ring!! I called and asked to speak to the owner...still NO CALL...Dont go there!! they dont care and once they get the money they have no reason to make it right!!! I never write reviews...but I couldnt help myself..I am VERY UNHAPPY!!!!
If my long winded..venting will stop just one person from going there..I will be happy...(not as happy as getting a ring that is done right..but that didnt happen)
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