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Businiess name:
Riptides Seafood Restaurant
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Review by:
citysearch c.
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Review content:
Our appetizers were delicious and came pretty quickly but it went down hill from there. We had to wait over an hour for our food. The waitress came to us and apologized for the wait but our dishes were being plated. 15 minutes later we finally got our food. One member of our party ordered fish broiled and got it fried. So he had to send it back. Then my mom's rockfish (the special for the evening) was way over salted and she had to send it back. The rest of our food was luke warm. One member of our party was a culinary trained chef and swears the rockfish was not rockfish. We complained to the manager and were told that she took the rockfish off the check already and there was nothing else she could do. We should have ordered our food quicker and sent back our food if it wasn't warm enough was her response. The manager never once came to the table on her own - after waiting an hour, and having to send two dishes back. We will never eat there again.
Cons: Cold Food, Long wait for food, awful customer service
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