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Businiess name:
The Sound Idea
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Review by:
citysearch c.
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Review content:
I had a plain jane home theater surround sound system die on me(really just the sub/amp unit died). Dropped it off at Sound Idea and they IMMEDIATELY charged me some deposit/fee for them to just to look at it. Well after almost a month and numerous phone calls they hadn't even got around to it yet. I was sick of waiting so ended up upgrading to a much better system however when I called Sound Idea to say forget it and refund my deposit they refused. I understand they need to be paid for their time troubleshooting but they hadn't even touched my stereo yet! They said I could pickup the (still broken unit) but they were keeping my deposit. I wasn't about to drive clear across town into that spotty part of town again so said forget about it and hung up. About FOUR MONTHS later out of nowhere I receive a phone call from some lady there saying they 'found' my stereo under some pile of junk and were able to look at it but not able to repair it, LOL, what a joke!
Cons: Took FOREVER, Couldn't fix my stereo but kept deposit
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