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Businiess name:
The Sound Idea
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Review by:
citysearch c.
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Review content:
These guys should only be use as a last resort only and even so results are not guaranteed. What i can guarantee you is the long time you will spend waiting for you appliance to come back to you and God permit, in better shape than when you brought it in. Consider my experience for example. I brought my $900.00 dollar amp in because of a rattling fan and a blown channel. The guy checks it in and tells me that I have to pay $35.00 up front even though nothing has been done to the amp yet. So with my impatience for having my amp back in my car I pay it. We check it in and then he tells me that someone would be calling me in 2 weeks. Yes, 2 weeks. This turns out to be 2 long for me and so decide to get my amp back and go somewhere else. This guy has the audacity to tell me he cant give it back because it has been checked in already and that the Credit Card Company would charge him for the fund???? How is that my problem??? So here we and so I decide to leave it there. 2 weeks pass by and no signs of t hem calling and so I decide to call them. To my surprise, they havent event started working on this unit and for the next 5 days I keep hearing from them the dread word tomorrow. On the fifth day my amp finally seems to be ready although the person working the counter is not sure because the technician did not leave any notes. He assumes is ready because he finds it in the ready BIN. Whatever than means! And so I take the amp home with this bad feeing about this cursed place called Sound Idea And sure enough when I get home my amp channel is still blown and further more, my fan is not working. I brought it again the following week and they started saying the connections is my car might have blown it. No way SIR.. This setup wasnt done in a home garage but rather by car audio professionals and the same setup has been in my Lexus for almost 4 years.
Cons: Customer Service
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