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Businiess name:
Giuffre Kia
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Review by:
citysearch c.
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Review content:
this company made one deal with me and changed the deal. I asked for the original deal in writing. The salesperson told me that the deal changed once I got in the room with the finance guy and that wasn't true. The finance manager(who is no longer there) wrote it down and said he was putting it in the sleeve. When I got home it wasnt there. I believe he did it purposely. So that's where the problems began. So they are denying our original deal which was they were going to make three payments of 656.98. In addition, they added a warranty to my contract and told me I had to take it if the deal was to go through. They asked me not to cancel it until 61 days. they will not have earned the money. They(vinny the old floor manager) also said they wouldn't charge me the percentage fees on the warranty if I came back to the guy who sold the car who is now denying he ever said that. I've tried to cancel on numerous occasions and got the run around until the president told me today that he is not cancelling the warranty because he needs to make his money. The contract clearly states that I can cancel the warranty but it?s the dealer?s responsibility. Also I told vinny I would not take the car if the insurance was too high. I called a couple of places and it was too high so I wasn't going to take it. He said call my guy Angelo from network agency he works with different insurance companies. I called angelo qouted me a rate that was affordable and vinny agreed to pay the downpayment so that I can take the car. However, two weeks later I received a letter from eveready insurance company stated the insurance was going up 1200 dollars. When I spoke to the supervisor of the company Maurriccio he stated to me that the agent knew I would not have qualified for that rate. Now I beleive that Angelo and Vinny may have been in cahoots to get the sale on both ends. When I called angelo back concerning the matter He never called me back as promised and he's not take anyof my phone calls.
Pros: none what so ever
Cons: don't stick to deals made with clients
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