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Businiess name:
Island Sushi
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Review by:
citysearch c.
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Review content:
How disappointing!!! I was born and raised in Hawaii, and moved to Las Vegas 13 years ago. I ordered a basic Japanese plate lunch: Tonkatsu. It is a deep fried pork cutlet. The quality of this Hawaiian local Japanese dish was absolutely horrid! When ordering Tonkatsu, a very common dish in Hawai'i, I received a very well, tough, and dark brown, beef jerky quality pork. Having grown up in Hawai'i, I would not find this in the least desire-able restaurant or food truck in Hawai'i. It looked like it was either burnt, or quite frankly, re-fried. When I voiced my displeasure of this dish, and asked for something else in it's place or for it to be re-made, I was instantly refused...without the chef taking a look at it. He didn't even want to come out of the kitchen!!!! I was told by the cashier that ""The grill is set to medium well, and the grill doesn't cook below that temperature"". So, I had nothing to else to eat but the Fabulous Poke from Poke Express. Island Sushi Grill--take a lesson on customer service from the Gentleman behind the Poke Express counter--he definitely knows what ""Aloha"" is all about...
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