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Businiess name:
Merri-Seven Trains & Hobbies
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Review by:
citysearch c.
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Review content:
Beware of this store!!!! If you are going to buy anything make sure you are ready to keep it forever regardless of the situation. No refunds or exchanges and they charge a 25% restocking fee for absolutely everything! Even if you get a store credit they charge the same 25% restocking fee!!!!!\r
They broke my 8 year olds heart the day after Christmas and they wouldn’t do anything to help try and improve a bad situation. The items I returned were never used, still in the box, never even removed from the box and bought just two days prior. They stood by while my son was crying and the only thing they had to say was “no use crying over spilt milk” They pointed out their very small sign that states their policies which cannot be seen as it is hidden by the cashier that never seems to leave that spot. Now I know why! Furthermore, when I tried to reason with them they got very nasty and mean.\r
After talking with my models club I found out they have a long running reputation of being shysters and being it for the quick buck. Most of their business is first time customers that have not got to experience their underhandedness.\r
I’m not one to hold a grudge but after how they treated me and my young son I decided I needed to do everything I can to protect anyone that may read reviews before buying. There are many other stores that offer the same and better merchandise and will treat you much better. I wish I would have known about these train robber’s before spending over $200.00.\r
Also, after doing some research I found that the only good review this store has gotten was written by its owner. I should have known that they didn’t have a good reputation as they were empty on Christmas Eve! What kind of train shop would be empty on Christmas Eve? This Kind!!!!\r
If you have any questions please feel free to email me at azeroth1967@yahoo
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