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Businiess name:
Fisher, Janthi, Dvm - Matthews Animal Clinic
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Review by:
citysearch c.
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Review content:
I took my 2 yr old golden retriever to Matthews Animal Clinic to utilize their grooming services. They came highly recommended from my aunt, who has been a client of their's for years. I made an appt and on the day of the appt, I arrived to a full reception area - owners and their pets waiting to check in. The lady behind the desk did not acknowledge anyone until it was their turn in line and she was extremely unfriendly! A simple, ""Good morning, I'll be with you in just a moment"" would have been sufficient - but nothing. When it was my ""turn"" to check in, she simply took my info and had someone take my dog back. I got a call no more than 15 mins after I left that she didn't have my dog's vaccination records (from another vet). I had brought them with me and she either neglected to make copies or misplaced the copies. So I had to call our regular vet to get them faxed to Matthews before they'd groom my dog. The groomer did a wonderful job on him! At pick up, I'd forgotten my debit card, so they took the # over the phone from my husband which was a HUGE help! That semi-redeemed them for the crappy service in the morning. But since there are plently of decent groomers and vets in the area and all charge roughly the same prices - if someone isn't going to appreciate my business, I'm taking it to someone who does. Enter Cotswold Animal Hospital - I've never met such friendly, animal loving people in my life. They appreciate everyone who walks in the door!!
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