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Businiess name:
Appliance Master INC
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Review by:
citysearch c.
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Review content:
a/k/a Appliance Repair Clinic, Inc.
atlantaappliance and atlantaservicenow
They seem to have many names and URLs and use several phone numbers since they are dispatched from several locations. However, it's all the same place.
I was attracted to the $7.95 service call charge. They are Russian. I am first generation Russian and I loved their accents. The guy that showed up reminded me of my father. It was all good -- or so I hoped. Despite my soft spot for the Russian people, my feelings towards incompetence are quite contrary. The guy IMMEDIATELY dragged the washer across my nice shiny wood floors, putting huge gouges in them. Then I watched him use the wrong tool (WAY oversized pliers instead of the wrench he should have used) to gnaw away at my *new* connector nuts until they finally gave in. OK he replaced the motor coupler, which is the only thing I wanted him to do, for $123. A part that costs less than $19, but at least I didn't have to do it myself and it was done the same day. HOWEVER, the water valves of course wouldn't turn back on because the connectors were now damaged and mis-shapen so they wouldn't turn! He claimed there was no water in our house! Ridiculous. I finally walked away and he worked on it some more. Made a huge mess. Somehow he got the valves moving again and the water turned back on -- of course hot was now cold; cold was now hot. So back to the project; more mess. So now, my washer spins but my hardwood floors are gouged, my washer connectors are damaged, and I paid $123 for a $19 part. DO NOT GET DUPED. You will end of paying more in the end. STAY AWAY!!!
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