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Businiess name:
Duke's Tailor
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Review by:
citysearch c.
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Review content:
I took in four items which needed minor stitching. While the work was completed to my satisfaction, I was blown away by the behavior of staff when i went to pay. She asked whether I wanted to pay with credit or cash, and I replied with credit. While ringing the charge up, she tells me that it is $23. I remembered that the total amount was actually less than that, and when I protested, she quickly said that the credit card adds an additional dollar and that there's no way she can take the charge off the card once it's been rung up (which she was doing during this conversation). I was incredibly insulted that she'd be so dishonest me - first lying about the total price, then lying about the credit card charge (or at least not disclosing it BEFORE I gave the card) and then lying about not being able to undo the charge. There are many other tailors out there that produce quality work, and many are much closer to my house. She's lost my business.
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