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Businiess name:
Elisabeth Ashlee Hair
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Review by:
citysearch c.
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Review content:
I went to the Buckhead location for a keratin treatment using a Halfoffdepot certificate. I have had keratin treatments 5 other times and they have always been completed in under one hour (I have shoulder length hair). When I got to the salon, she was giving a keratin treatment to another client. I waited several minutes after my appointment time for her to start on my hair. She put the product in and set a timer for 20 minutes, after which you should begin drying and flat ironing it. I waited over an hour and she still had not started drying my hair. At that point I had been there two hours (from my appointment time), and she was still only half way through flat ironing the other woman's hair. I spoke up, letting her know it had been two hours and I needed to go. She explained it took longer because she was working on two clients (obvious) and offered no apology. I couldn't leave because I had product in my hair and the process has to be finished to work.
The stylist mentioned more than once what a great deal I was getting, as though that made the 3 HOURS it took totally worth it. I disagree. I have had this process at other salons with a groupon and the service was completed in one hour and well done. When she tried to comb out my hair, white flakes came out all over me, I assume due to the overly processed product. To top it off, she then curled my hair out into a flip. I get keratin to straighten my hair. You can't wash, bend or even put your hair behind your ears for 3 days. Curling it will almost certainly prevent it from processing straight. Just don't. Not even with a discount. It's not worth it and you can find other places with deals that are.
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