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Businiess name:
Rosie's Bridal & Formal Inc
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Review by:
citysearch c.
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Review content:
I contact Rosie's by email to see if they had any of the dresses I was most interested in purchasing for wedding. The email correspondance seemed to be going good. The girl who responded let me know she would start a card for me with the dresses I was interested in to save time when I arrived so I let them know the day and general time I would be arriving in Kansas City (I live over 2 hours away).\r
When I got to Rosie's there was no card and the owner told me she had no idea what I was talking about and that there was no email from me and no one responded to me. I pulled out a printed copy of the email correspondance and about 15 minutes later she said she DID find the email correspondance, but had no record of the response from the store which stated they had some of the dresses I was looking for.\r
They didn't have the dresses they said they had so they had me describe what I was looking for. \r
While they were pulling wedding dresses for me I started looking at the dresses on sale and found my dress. It was the cheapest dress I had found so far and I loved that. They said it was so cheap b/c the dress was discontinued. There were some ""issues"" with the dress that I pointed out (the zipper seam was coming out, etc), to which they replied that it was why the dress was on sale...huh, I had just gotten a different answer not 5 minutes beforehand. The girl who was pulling the dresses for me stated they would fix the issues for free. When I inquired more at the counter to buy the dress the owner ran over and stated that they do not fix issues with sale dresses and it would cost me extra to have them fix it! Now the entire experience was irritating but I pushed that out of my mind and purchased the dress as is.\r
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I just took the dress I bought from Rosie's to one of my local seamtress' and found out that the dress I bought from Rosie's had already been altered! They DID NOT disclose this information to me when I bought the dress! It seems that the dress was on sale b/c it was a USED dress, that would have been great info to have at the time I purchased! Now I'm going to have to pay extra for the alterations b/c it will be more difficult to fix it to fit me the way I'd like.\r
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Personally, I think the owner and/or employees are posting the ""great"" experience they had. Don't let them scam you the way they have to the majority of people!\r
Pros: None At All
Cons: Deceit, Bad Service
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