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Businiess name:
Elephant Moving
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Review by:
citysearch c.
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Review content:
I love Elephant Moving! They managed to fit in my move at the last minute on what I found out was one of the busiest days of the year for movers at the end of July. We had a last minute change of plans that meant we suddenly had to be out of our house in Austin a lot sooner than expected, and then we couldn't move into our new home in San Antonio for a few more days. Because it was such short notice every mover that I called was too busy to work our large and somewhat complicated move into their packed schedule on our preferred day, but Elephant Moving told me they could possibly work it in and that the manager would work on it and let me know. They did offer us a discount if we scheduled for the following Monday, but since that was going to cost us more money to lease back our house for those couple of days we really wanted the Friday move to happen. We set it up for Monday to hold the spot for us, but the manager was able to rearrange some things to get us on the schedule for Friday (and I am eternally grateful)! The crew that came to move us was fantastic. They worked very hard and really took great care of our stuff. They loaded up everything and took it to storage for a few days, then delivered it at the scheduled time to San Antonio. They treated the houses well, protected all the furniture, and even helped my kids rearrange their rooms a couple of times even though I'm sure it was annoying to take direction from a 7 year old! The office staff was super nice through the whole process and made sure to keep me posted on all the changes with the schedule. Our whole family was so stressed out when the move got fast tracked to an earlier date, but Elephant Moving took a lot of that stress out with great customer service. Everyone we dealt with was polite, helpful and friendly. I would recommend this company to anyone and everyone!
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