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Businiess name:
Elephant Moving
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Review by:
citysearch c.
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Review content:
I chose to use this company partly because of the great reviews I saw here on Citysearch. Everyone had such great things to say about them (aside from the 1 person who apparently didn't even use their services), and I am very pleased to report that my move was excellent! The whole thing went very smoothly. I hate moving (don't we all!) and was resigned to the idea that it would be as much fun as having my teeth pulled. But Elephant Moving made it a lot less painful. I found the office staff to be extremely helpful. They were happy to answer all of my pre-move questions (and I had a lot of them). I like that they email a copy of the estimate and a confirmation with date and time once you schedule - I have been stood up by movers before and had nothing to point to so I could prove they really were supposed to move me. I had an afternoon time slot, so I was given about a 2 hour window when they would show. I thought it would be like wating for the cable man (you know, ""he'll be there between 1pm and 5pm"" and then he shows up at 5:30...) but the office called about half an hour before my window and the crew showed up right at the beginning of my window. I couldn't have been happier that I didn't have to wait around for them like the cable man. The movers they sent were a great crew. I had 4 guys and unlike other companies I have used, these guys didn't seem scary or retarded! The whole crew was clearly well trained, they knew what they were doing and they did it well. I was pleased to see them wrap everything before they moved it, and they even reconnected my washer/dryer at my new place. The move took exactly the amount of time that was estimated, even with the Austin afternoon traffic. And the best part of my move: NOTHING WAS DAMAGED!! I would say that this was the best move I have had, and I am very glad that I decided to call Elephant Moving. I highly recommend this company to anyone who wants a great move experience.
Pros: excellent service, helpful office staff, well trained moving crew
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