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Businiess name:
Aura Laser Skin Care
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Review by:
citysearch c.
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Review content:
After searching for the price for hair laser removal, I found Aura. On the whole, the procedure results have been positive but my experience with their confused pricing policies and poor communication has been frustrating. \r
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Initially I purchased the package of six for leg and bikini. When my sessions were completed, I was informed that I will be able to get additional single treatments at a 30% discount. When I returned the following month for my scheduled treatment (#7) I was then informed that I would only qualify for a discount if I purchased additional 3 sessions (glad I clarified before actually going in for treatment). In their brochure they advertise 30% off for returning customers (I must clarify, customers that purchase the package of six) yet they did not grant me that. I feel it is imperative that a business keeps its terms especially when it is declared on a brochure.\r
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Since it is June, my plan was to purchase the 7th session, take the summer off because one cannot expose treatment area to the sun, then return for more sessions in the winter but I will no longer give my money or business to proprietors that deceive their clients. I will go back and get more hair laser but not with these guys. \r
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If you are going to do business with them be sure to have everything in writing as their words and policies are constantly changing. \r
Cons: communication
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